These Terms and Conditions govern your use of the fabric service and website. By visiting the fabric website you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.
Use of the website.
We will do our utmost to ensure that availability of this website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance or the introduction of new facilities and/or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
Links to other websites.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your personal information.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cycling Sports Group UK, Vantage Way, The Fulcrum, Poole, Dorset, BH12 4NU If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
When you send emails to us, you are communicating with us electronically. We will, in turn, communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.
All content included on the website, such as text, graphics, logos, button icons and images are the property of IBD Bikes UK Ltd and is protected by UK and international copyright, author’s rights and database right laws. The compilation of all content on this website is the exclusive property of IBD Bikes UK Ltd and is protected by UK and international copyright and database right laws.
Reviews, Comments, Communications and Other Content.
We encourage you to leave reviews, comments and product questions on our website. We regularly monitor this content and we reserve the right to remove, reject or edit it at any time. When submitting information to our website as a review, product question or customer comment you understand that what you have submitted is not copyright protected and you are permitting its appearance on the fabric website. We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines: • Obscenities, discriminatory language, or other language not suitable for a public forum • Advertisements, ‘spam’ content, or reference to other products, offers, or websites • Email addresses, URLs, phone numbers, physical addresses or other forms of contact information • Critical or spiteful comments on other reviews posted on the page or their authors. You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: the content and material is accurate; and use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify fabric for all claims brought by a third party against us, arising out of (or in connection with) the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of, or on the grounds of, or originating from the content that you have communicated to us.
Your order is an offer to fabric to buy the product(s) in your order. When you place an order to purchase a product from fabric, we will send you an e-mail confirming receipt of your order and containing the details of your order. This e-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you when we dispatch the product to you and send e-mail confirmation to you that we have dispatched the product to you. If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation E-mail. Your contract is with Cycling Sports Group UK.
Published product details, specifications and suitability information is the best available at the time. We shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any item. If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item. Please see ‘Returns Policy’ for details. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. Ingredients may also change. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use. Occasionally we find ourselves having to withdraw an item because it has become obsolete or has been discontinued. If you have placed an order for an item that has been made obsolete we will inform you as soon as possible and offer you an alternative if one is available.
Product Availability / Estimated Delivery Times.
We do our best to ensure availability of all advertised products and endeavour to despatch all parts within the quoted time. If there is a delay we will inform you of this via email and the product will be despatched as soon as it is available. If you have ordered multiple items they may arrive separately. If any products you order turn out to be unavailable, we will advise you of this via email and you will not be charged for these products. You have the right to cancel delayed orders at any time, just contact email@example.com with your order number. Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. We have no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders sent out as quickly as possible.
All prices are in pounds sterling (£) and inclusive of Value Added Tax (VAT) at the UK rate (20%) and are correct at the time of entering. If a genuine error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price.
Payment. Payment over the internet can be made via our secure check out pages using Global Iris.
Due to the nature of the clearing system you payment will be taken at the point of processing. If a problem in supply should occur, your payment method will be refunded as swiftly as possible. The refund may take a couple of days to show as cleared funds on your account, depending on payment provider.
Delivery. UK orders will be delivered using Royal Mail. Please note that UK delivery does NOT include Channel Islands. To find out about delivery for this region, please visit our Delivery Information page.
You have the right to cancel your order and return your item within the quoted time frame. For full return guidelines click here.
Orders may be cancelled at any time before they are despatched, just contact us at firstname.lastname@example.org. If the item has already been despatched then please see our returns policy. Under The Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your order in writing (except for customised products) seven working days beginning with the day after the day on which the consumer receives the goods. For full return guidelines click here.